DGCA fines Air India Express for not compensating flyers for delays

The civil aviation regulator said it had carried out a surveillance inspection of all the scheduled domestic airlines in June when it observed that Air India Express was not complying with the rules.

The airline did not comment on the matter. However, officials close to the development said that the fine to the airline was for not compensating passengers (as per rules) during their massive flight cancellations due to the crew strike in the second week of May. Air India Express did not confirm the same.

To ensure appropriate protection for the air travelers, the DGCA has issued passenger-centric regulations to safeguard the interests of the travellers.