Disgruntled Ola customer sets showroom on fire after company fails to repair scooter

A 26 year old man has been arrested for allegedly setting fire to an Ola Electric showroom in the southern Indian state of Karnataka over unsatisfactory servicing of a recently-purchased e-scooter, a police official said on Wednesday.

The incident comes amid growing public ire over servicing at Ola Electric, India’s no.1 e-scooter maker. Several mechanics have said Ola service centres face significant backlog and are seeing facing difficulty in dealing with the volume of complaints.

Mohammad Nadeem, a mechanic by profession, bought the two-wheeler last month, a few days after which he brought it back for servicing on facing trouble with the scooter, the commissioner of police for Kalaburagi, a city some 570 kilometres from the tech capital of Bengaluru, said by telephone.