Aviation Minister Promises Firm Action Over IndiGo Disruptions, Says, We Will Set An Example For Every Airline

Union Civil Aviation Minister K. Rammohan Naidu on Monday (December 8, 2025) informed Rajya Sabha that the government has initiated an inquiry into IndiGo’s mass flight cancellations that left several hundred flyers stranded across airports in the country. He said strict action will be taken against the operator to set an example for other airlines.

Blaming the airline for its failure to manage the crew and duty roster through its day-to-day operations, Mr. Naidu said: “We are not taking this situation lightly. We are doing an inquiry. We will take very, very strict action not only for this situation but also as an example.”

Congress MP Pramod Tiwari raised questions on whether the IndiGo crisis was caused by a fault in the Automatic Message Switching System (AMSS), a technical issue that disrupted flight services in early November. Mr. Naidu said the IndiGo crisis was not related to AMSS but was due to anomalies and mismanagement in the airline’s internal crew roster system.