Airlines may cancel flights delayed beyond 3 hours: Aviation body issues SOPs4Photo1Video© hindustantimes.com

Airlines may cancel flights delayed beyond 3 hours: Aviation body issues SOPs

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The directive instructs airlines to provide precise real-time updates on flight delays caused by fog. The aviation regulator emphasised that this information must be made available on the airline's website and also shared with passengers through SMS, WhatsApp, and email.

Additionally, the DGCA stressed on the importance of conducting effective training for airline staff at airports, ensuring they can communicate appropriately and inform passengers about any ongoing flight delays.

"In view of the prevalent fog season and adverse weather conditions, airlines may cancel, sufficiently in advance, such flights that are anticipated to be delayed or consequentially delayed on account of such conditions beyond a period of 3 hours with a view to obviate congestion at the airport and mitigate passenger inconvenience," the DGCA said in its statement.