IRCTC apologises to Vande Bharat passenger who found cockroach in food
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The Indian Railway Catering and Tourism Corporation (IRCTC) apologised to a couple who found a cockroach in their meal while traveling on the Vande Bharat Express from Bhopal to Agra.
After an X user Vidit Varshney took to the social media platform about his uncle and aunt finding an insect in their meal on the Vande Bharat Express, IRCTC responded by apologising for the incident and said they are taking it seriously.
Sir, We apologize for the travel experience you had.The matter has been viewed seriously and suitable penalty has been imposed on concerned service provider. We have also intensified the production and logistics monitoring.