Good News For Delhiites! Bus Commuters Can Now Book Tickets via WhatsApp

Meta India on Wednesday introduced a WhatsApp-based QR ticketing service for Delhi Transport Corporation (DTC) commuters across Delhi-NCR.

The new ticketing system aims to simplify the transit experience for the commuters, allowing them to book and buy tickets seamlessly from anywhere, all within the WhatsApp chatbot, the company said.

DTC is the first state bus network that has executed this solution for riders across Delhi-NCR.

"The introduction of DTC's QR ticketing service through WhatsApp represents a significant stride in enhancing customer experience, offering a more sophisticated and intelligent approach to local travel," Ravi Garg, Director (Business Messaging), Meta India, said in a statement.