Delhi set to roll out a single emergency helpline — 112

Delhi residents will no longer need to dial different helpline numbers during disasters or emergencies as contacting just 112 will ensure rapid assistance, Chief Minister Rekha Gupta said on Monday. The initiative is being launched under the Emergency Response Support System (ERSS) 2.0, she said.

Chief Minister Gupta said that the objective of this proposal is to simplify, accelerate and strengthen the emergency response system in the Capital, thereby ensuring the safety of life and property and developing Delhi as a safe, smart and responsive city. "The objective is to free people from the burden of remembering multiple numbers during crises and to ensure swift help when it matters most," she said.

At present, different helpline numbers are used for various emergency services Police (100), Fire Services (101), Ambulance/Health Services (108), Women's Helpline (181), Child Helpline (1098), Gas Leakage (1906), Electricity Supply (19123), Water Supply (1916), Delhi Metro (155370), and Disaster Management/Relief Services (1077), among others.