CCI probe finds Zomato, Swiggy breached antitrust laws, documents show
The antitrust body's documents say that Zomato entered into "exclusivity contracts" with partners in return for lower commissions. Meanwhile, its top competitor Swiggy reportedly guaranteed swift business growth to some of the players if they listed exclusively on its platform, the report said. HT.com has not independently verified the authenticity of the information.
Exclusivity arrangements between Swiggy, Zomato and their respective restaurant partners "prevent the market from becoming more competitive," the CCI's investigation arm noted in its findings.
CCI commenced its antitrust probe against Swiggy and Zomato in 2022 after the National Restaurant Association of India registered a complaint regarding the impact of anti-competitive practices on food outlets.