Air India says it capped fares ahead of govt order amid spike in ticket prices

In a statement, the airline clarified that it has been capping economy fares on all non-stop domestic flights since December 4. “Air India & Air India Express clarify that, since 4 December, economy class airfares on non-stop domestic flights have been proactively capped to prevent the usual demand-and-supply mechanism being applied by revenue management systems,” the spokesperson said.

Air India also acknowledged screenshots circulating online that show significantly higher fares on multi-stop itineraries or combinations involving different cabin classes.

“We are aware of screenshots of last-minute itineraries with one-stop or two-stop flights or a combination of economy and premium economy or business cabins taken from third party platforms. It is not technically possible to cap all such permutations, but we are engaging such platforms to exercise oversight,” the statement added.