Zomato Apologises To Customer Who Was Denied Refund For Not Knowing Hindi, Fires Staff

Restaurant aggregator and food delivery company Zomato on Tuesday apologised to a person, who alleged that he was denied refund by its customer care agent for not knowing Hindi and announced terminating the services of the employee concerned.

A tweet from a user who goes by the handle "@Vikash67456607" triggered a major Twitter backlash, with the hashtag "Reject_Zomato" trending on top at the microblogging site.

In response, Zomato apologised to Vikash and also issued a statement both in Tamil and English, stressing that the company stood for diversity.